Shipping policy

Shipping Policy

Last Updated: 27 June 2026

This Shipping Policy explains how orders are processed, shipped, and delivered when you shop at CHARWISH. By placing an order, you agree to the terms below.

1. Order Processing

* All orders are processed and dispatched within 1–3 business days after order confirmation.
* During sales, festive seasons, or high-demand periods, order processing may take slightly longer.

2. Delivery Timelines

* Metro Cities: 3–5 business days after dispatch.
* Non-Metro Cities: 4–7 business days after dispatch.
* Remote Areas: Delivery timelines may vary depending on courier availability.
* Delivery delays due to courier issues, weather conditions, strikes, or other unforeseen circumstances are beyond our control.

3. Shipping Partners

* All orders are shipped through trusted courier partners via Shiprocket (such as Delhivery, Blue Dart, XpressBees, etc.).
* Once your order is dispatched, tracking details will be shared via Email and/or SMS.

4. Shipping Charges

* Free Shipping on all orders across India.
* No additional shipping charges will be applied on prepaid orders.

5. Cash on Delivery (COD)

* Cash on Delivery (COD) is available across eligible locations.
* A flat COD handling charge of ₹50 will be applied to all COD orders.
* COD orders may be verified before dispatch.
* Repeated COD cancellations or refusals may result in COD being unavailable for future orders.

6. International Shipping

* Currently, we ship only within India.
* International shipping may be introduced in the future.

7. Delivery Issues

* If your package appears damaged or tampered with, please refuse the delivery and contact our support team immediately.
* If a delivery attempt is missed, our courier partner may re-attempt delivery. If unsuccessful, the order may be returned to us.
* We are not responsible for delays caused by incorrect or incomplete shipping information provided by the customer.

8. Contact Us

For any shipping-related queries, please contact us:

Email: charwish@gmail.com
Website: www.charwish.com